Companies have always
produced financial, sales, and operation reports to understand how the
company is performing. The problem is that reports are manually created
and often require the amalgamation of data from a number of sources as
well as analysis by business people to create summaries for senior
management. This process is costly and often so slow that the company
cannot react quickly enough to fix issues. Technology has often caused
more problems then it solved by creating more data in more places and
at different stages in the Information Life Cycle. Worse still is that
technology has allowed business to be performed much quicker and
failures to make decisions has greater impacts.
BI seeks to provide a
number of tools to the business allowing more immediate access to data
resulting in faster business decisions.
Data warehousing allows for data
from a number of systems to be collected, combined and possibility
analysis to be done allowing reporting on a wide range of information.
Data warehousing tends to be used where legacy systems provide only end
of day processing and do not lend them selves to more integrative
A Service Oriented Architecture
allows for data to be called from a system through a live interface.
This allows for live reporting on data to be analyzed and reported on
demand. For SOA to be effective the correctness of all data, and the
rules relating the data, must be well defined.
Dashboard reporting provides a
live and dynamic reporting tool that shows the current data for any
given information. Dashboards may be used based on a single system, as
in the case of a call queue, or on data analysis feeds as may be
supported by a SOA.
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